Shipping policy
Shipping Information
- Made-to-Order Items: Please check the notification bar at the top of our website for current lead times. If you need your order urgently, please email us and we will do our best to accommodate your request.
- Ready-to-Dispatch Items: These orders will be processed and shipped within 1–3 working days.
- Delivery Service: All packages are sent via Royal Mail (First Class or Tracked 24). Please note that Mila & Moss cannot be held responsible for postal delays outside of our control.
Delivery Rates
- United Kingdom: Royal Mail Tracked 24 - under £50 - £4.99 (free on all orders over £50)
- European Union: International Tracked (Calculated at checkout)
- Rest of World: International Tracked (Calculated at checkout)
International Shipping Notes: You may choose to upgrade to express shipping on international orders at checkout. Please note that express shipping times are calculated from the day the item is shipped, not the day the order is placed.
All EU and international deliveries outside the UK may be subject to local taxes or customs fees required to be paid by the customer. Mila & Moss are not liable for any additional customs charges.