SHIPPING
Order Processing & Handling Times
Our daily order cut-off time is 2pm GMT.
- Ready-to-Dispatch Items: Processed and shipped within 1 to 3 working days (Monday - Friday).
- Made-to-Order Items: Please allow 7 to 14 working days for production and processing before your item is shipped.
If you need your order urgently, please email us at pamela@milaandmoss.com and we will do our best to accommodate your request.
Delivery Services & Transit Times
All packages are sent via Royal Mail. Please note that shipping times are calculated from the day the item is shipped, not the day the order is placed.
United Kingdom
- Rate: Free on all UK orders
- Estimated Transit Time: 1 to 2 working days (via Royal Mail Tracked 24)
European Union
- Orders under £80.00: £9.00 (International Tracked)
- Orders £80.00 and over: £12.00 (International Tracked)
- Estimated Transit Time: 3 to 5 working days
Rest of World
- Orders under £80.00: £12.00 (International Tracked)
- Orders £80.00 and over: £16.00 (International Tracked)
- Estimated Transit Time: 5 to 8 working days
Taxes and Customs Duties
All EU and international deliveries outside the UK may be subject to local taxes or customs fees required to be paid by the customer. Mila & Moss is not liable for any additional customs charges or delays caused by customs processing.